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What should a technician do if they suspect a customer has been a victim of fraud?

Ignore the signs and proceed with the job

Contact local authorities and report the incident

If a technician suspects that a customer has been a victim of fraud, the most appropriate course of action is to contact local authorities and report the incident. Reporting to the authorities ensures that trained professionals can investigate the situation further and provide the necessary assistance to the victim. Law enforcement agencies have the tools and protocols in place to handle cases of fraud effectively.

This approach not only helps protect the customer but also may prevent further fraudulent activity from occurring. By taking proactive steps and involving the authorities, the technician can contribute to broader community safety and uphold ethical standards within their profession. This is especially crucial in fields like locksmithing, where trust and security are paramount; responding appropriately to potential fraud demonstrates integrity and responsibility.

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Advise the customer to take no action

Confront the suspected fraudster directly

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