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A customer might choose to install smart locks in their home primarily for the convenience of remote access and monitoring. Smart locks are designed to integrate with home automation systems, allowing users to lock and unlock their doors from anywhere through a smartphone or tablet. This feature is particularly appealing for individuals who want to grant temporary access to guests or service providers without being physically present, as it eliminates the need to share physical keys.

Additionally, smart locks typically offer monitoring capabilities, enabling users to receive notifications when their doors are locked or unlocked, and they can often provide logs of who accessed the home and when. This level of control and information contributes significantly to the enhanced security and convenience that many customers seek when selecting a locking solution.

In contrast, the other options do not align as closely with the most common reasons customers opt for smart locks. For example, while durability is important, traditional locks can also be very durable, and this is not a primary selling point for smart locks. Similarly, while some smart locks might be battery operated and thus not require wiring, this is not typically highlighted as the main advantage. Lastly, smart locks tend to be more expensive than traditional locks, so cost is generally not a motivating factor for customers when considering smart lock options.